I ordered 2 iphone 5c mobile phones(1 pink and 1 blue}. They arrived 17 November by post.i The pink phone connected immediately. The blue phone could not connect as the activation server is temporarily unavailable. I have contacted yourselves by email 3 times and have had no response! II also visited an o2 shop and they confirmed both sim and phone are ok and confirmed I should contact yourselves. I also contacted Apple. They confirmed the activiation is connected to the wrong carrier and the iphone is locked onto carphone flex and to get in touch with yourself (easier said than done!) I have also been on the phone today and was put through to customer service but after waiting 30 mins decided enough is enough!!! I have now also requested a return as I cannot see any solution. I will be in touch with citizens advise to ask for their help. It is not acceptable and I am soo disappointed. I did recommend the site but I will now be quickly telling my friends my story. If you can help it would be greatly appreciated. Jackie Scott