Ordered the phone on a Friday with a countdown to receive next day, Saturday. Order placed and tracking info sent, arrived at DPD depot early hours, DPD app said tracking for delivery time would be available by 11 AM, nothing showing used Chat service who eventually told me that Mobiles.co.uk contract did not include weekends! On delivery the following Monday we waited in tract the delivery got to our number to have a message that the driver had tried to deliver and had pushed a card through the door! The driver took a picture of our street sign as prof he’d been to our house. Called the control center who rang and messaged the driver to turn back who ignored all attempts to contact him. Parcel finally arrived Tuesday after my wife had to stop the driver on the main road with the help of some workmen and finally took delivery. I tried to contact mobiles.co.uk, you can only email them with auto responses they will come back to you within 2 working days, complete waste of time I can not of recommend dealing with this company, go to a more well known brand as this one which is a Curry’s subsidiary, do not care once they have your order.