Sales team were very helpful but my order was suddenly cancelled without explanation. The customer service team would not tell me why. Mobiles.co.uk have taken money from my bank and set up a Direct but I have had no emails or letters confirming any refunds or cancellation of my contract. I’ve used them in the past with no issues but experience this time has been dreadful. I made a complaint and was told I wouldn’t even get a response and it would just be dealt with as an internal matter.
6 years ago
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