Perhaps the most painfull purchase ever, phone arrived no sim tray no phone charger, called customer services told to go to car phone warehouse to ask for replacements, they could not help with spares, called again asked to go back to car phone warehouse as they had authorised £15 for charger, charger was £30 after another hour on the phone with you guys left with nothing but a broken phone, in the end I purchased goods my self of Ebay mobiles.co.uk said they would send parts out to me and guess what 2 weeks later and nothing, also contract was £20 a month but vodaphone wants £21, I am considering legal action, if you guys can be bothered to sort this out my phone number is 07412888621.. BUYER BEWARE