Very competitive pricing / contract package. Failed to deliver in accordance with the delivery schedule ...............two days earlier than requested and confirmed on the site. Made arrangements for a 1 hour slot delivery on Friday but it came on Wednesday when nobody was at home. Promised that a representative would contact me in the next 24 hours by the online 'chat' agent but no-one ever did. It seems fine until you buy then a different story which is a sad thing as it seemed very helpful until then and certainly still better than dealing with the people in High Street mobile phone shops and a better package too.