I found this website through Uswitch. The deal I found was an OMG, to good to be true deal.
I phoned and discussed it with the sales department. I explained what I wanted and the deal that was on the website. I was told I was eligible for that deal so the purchase was completed.
I received my invoice and this showed a different amount to my purchase.
I was then told that I was not actually entitled to that deal and therefore given the deal I was entitled to.
I then queried this with customer services.
After reviewing my telephone conversation with their sales assistant, I was told that they would honour the deal, wow bonus!
This is customer service at it's best.
The courier used to deliver my mobile was PDP and I must say they run a quality business with a great tracking system.
My thanks go to Mobiles.co.uk
10 years ago
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