Ordering process was fine but the over the phone customer service was awful, I had phoned about a student deal given out a week or so before and rather than giving the T and Cs online they didn't so I phoned and the person who spoke to me was rude and condescending for no reason as it was unclear, rather than trying to help or explain the problem more he just told me there was nothing to be done and hung up
Helpful Report
(Apple IPhone 11 128GB Black) - Posted 1 month ago
Hi Benjamin,

We are sorry to hear about the issues that you have experienced and we can check this out for you and see what has gone on,

So the team can check this out can you email them at with the following information:

- Full Name
- Address Including postcode
- Email Address
- Order number
- Mobile Number


iD Mobile
Posted 1 month ago is rated 4.69 based on 24,348 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial