Received Samsung S10 in a day which was a recorded delivery with specific delivery time slots. Impressed! Phone came in a decent packaging with charger and a charger lead. There are no scratches on the phone as I was expecting being a refurb one. Phone looks all new and decent. However, since the time I have switched it ON, on day one, it was getting hot. I have kept the phone under detailed monitoring if this was getting hot on just day one or it normally does. May need to ask Mobiles.co.uk for a replacement if phone continues to become hot. Will try to contact and at least let mobiles.co.uk know about the problem.