Unfortunately, I have had a really poor experience ordering a new phone with you guys. The gentleman from the sales team on the phone that helped me sort out my order on Monday was really helpful and friendly. However, lots of things have gone wrong since, I never got my order in the end and it was cancelled for some reason which the lady on customer services said she could not tell me why due to an agreement with the courier which I couldn’t understand as to why I couldn’t find out why my order had been dispatched got all the way down to my local depot to then be cancelled and sent back for no apparent reason. In addition to this I found her attitude towards the situation rude and as if she did not care about the situation in the slightest. I have been left very confused and frustrated by the entire experience.