I am happy with the deal and phone that I purchased, but very disappointed in the service with regards to postage/delivery. I paid extra money to have my phone delivered by midday on a specific day (a Friday) as my current phone was not working properly, however it didn’t happen and the courier company told me that it was due to a delay on Mobiles.co.uk (carphone warehouse) part, and unfortunately it would not be delivered until the following Monday (it was not deemed an urgent delivery and they would not be couriering it over the weekend) which meant I had to take another day off work! I’ve tried complaining via email/over the phone but have had very poor responses (I’ve not even been refunded the additional fee I paid to have an early delivery!). Beware if you need your device quickly like me.
4 years ago
Mobiles.co.uk has a
4.7
average rating
from
37,327
reviews
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