My experience wasn’t very good however I do understand I was Black Friday so staff very busy. However I ordered contract then realised they’d charged my for the whole thing and it wasn’t what I asked for so had to ring the next day and sort it then I ordered phone for next day delivery paid my extra £7 so it would come before work however it didn’t come was delayed waiting till the next day no sign rang customer service said I won’t get it to Monday so I said can I go collect it from down the road they said yes however rang dpd to check I could and couldn’t as it was locked away till Monday so very annoyed I had to wait 4 days instead of next day like I asked my neighbour stayed in all day waiting for it. Wost part was nobody telling me what was happening I had to do all the chasing