Customer service speeds MASSIVELY let this company down, the iPhone 11 I brought came with a faulty charger and my emails have been getting ignored. The data on the phone also didn’t work at first and they replied to me a few days later saying talk to Vodafone (which in the time space of their response I had already done and got the problem fixed). Due to their lack of response I probably wouldnt buy from this company again as it’s a bit of a headache if you do have any issues.
Delivery speed was good though and I’m sure if my charger wasn’t faulty/actually got a replacement for then I’d speak of them differently. Due to their decent prices the company is enticing and I’ve noticed a lot of reviews revolve negatively around their customer services. If you’re a gambling man this company is for you because if you do get a product with no problems then you’ve probably got it cheaper than anywhere else... but if you get a product and it has a problem, then you my friend, have played yo self.
4 years ago
Mobiles.co.uk has a
4.7
average rating
from
37,273
reviews
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