I ordered a refurbished Iphone XR in the black Friday deal. It took 2 weeks to arrive. It was poorly packaged with no earphones. However my major problem was that it was faulty. It would not load, stay on etc. I phoned mobiles to be informed by their less that helpful Dru that "most refurbished phones are faulty" . He could not understand my upset at being told they Knowingly sell faulty products. I emailed a complaint 3 days ago now and am still awaiting a response
5 years ago
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