The worst shopping experience I have ever had. I placed an order and received my confirmation. The money was taken from my account and using Mobiles tracking system I saw that my parcel had shipped. Days later I’m surprised when I still haven’t received my phone long after it was due to arrive. I finally manage to get through to the customer service team after an hour on hold only to be told that my phone hasn’t been shipped and in fact it won’t ever be shipped as there was an internal credit check failure. No explanation of why that occurred, as there is no reason for me to fail a credit check. No explanation as to why my money was taken if they didn’t intend to send the phone. No explanation as to why their website told me it was shipped when it clearly was not. And no explanation as to why none of this had been communicated to me in the days I was waiting for my phone, it took me calling up and waiting to speak to someone for an hour to find out it wasn’t going to arrive and also ask for a refund. Which I was promised 3-5 days after I had brought it to THEIR attention that they had taken my money with no intention of delivering my purchase. Funnily enough 2 weeks later. No refund. More subsequent hours on the phone going around in circles and finally I get my money back still with zero explanations of what the hell went on. A huge waste of my time and energy. Very disappointed customer and will NEVER be using them again. I’d encourage you not to either.