Ordered phone and accessories from mobiles.co.uk web site which all showed in stock. Once I had made the payment I had a email to inform me the phone and accessories were all out of stock. Waited from December 2nd to December 9th for delivery of the phone over week later. Also on the mobiles .co.uk website they advertise that as long as you are staying with your current line provider and you confirm your phone number they transfer your old number on to your new contract SIM card. Again this was not the case. When the phone finally arrived with the new SIM card it had a complete new number. I rang Mobiles and asked if they were going to transfer the number as advertise and was told I would have to get a pay as you go sim, request a PUK code and transfer my original number to the pay as you go sim then request another PUK code to then transfer my original number to the new contract SIM card. Whilst all this was happening I was also paying for two contracts as mobiles.co.uk had not fulfilled there obligations as advertised. I asked if they would cover the cost of the first month as a good will gesture for their false advertising and delay in sending my phone and got a sorry. If I had known mobiles.co.uk were going to retract on everything they advertised as in stock and ease of number transfer I would have gone to my local phone shop as the prices are no cheaper than the high street and service in considerably worse.