This feedback is purely personal to me others I’m sure wouldn’t mind so much. I feel the rules for the deal I found was too convoluted and wasn’t made clear enough at the start. It advertises a sim deal at £8 a month but never reveals it to be only after a cashback process over time would it workout at £8. I feel if you have a deal to offer the just go ahead with it don’t put me through a series of hoops before I get the equivalent of it not the actual thing. I believe you know fully well a good percentage of customers would miss one or more of the claim process steps and you are banking on that. It shows bad faith (in my opinion). This is why I cancelled my order.