The offer was a good one, with £110 cashback, much better than going directly through O2. However, I have found that the aftercare service is quite poor. It took three phone calls of around 40 minutes to speak to a customer advisor. The first I gave up, the second when I eventually got through they answered and immediately hung up, the third I did manage to speak to someone but they gave me incorrect advise.
4-5 stars for offers.
1 star for customer service
A generous 3 stars overall
5 years ago
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