I would never purchase anything from mobiles.co.uk I had the worst experience ever. I wasn’t in when the phones I purchased were delivered. I received a text to say they would try delivering again the next day. I later noticed that they had been returned to the company. It took me nearly 3 days to get through to only be treated like a fraud. When I asked why had the phones been returned to receive absolutely no reason and told they can’t tell me. I then see that the network that I had bought the phones for had charged me for the contracts that were cancelled and for phones I never received. I contacted mobiles.co.uk to find out why and was told it would be escalated. I am as yet waiting for a response and more importantly a refund. My advice don’t purchase online through a subsidiary like this company.