A major disappointment.
Having gone through all the stages for what seemed to be a competitively priced upgrade, I discovered that I had been allocated another phone number - which I did not want or need - and another account with O2 - which I did not need.
Untangling this situation took longer than it should have.
You owe me £0.01
I am left a very unhappy ex customer.
10 years ago
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