This has been one of the worst experiences I have had buying from an online retailer. It is very clear that the majority of these 5 star reviews are paid for or fake on this website. I ordered items at an egregious price point for the next day shipping within the usa and with the timeline that it would be delivered within inside a week. That was the beginning of December and I still have nothing. They "delivered" a package that the mailman at my building never saw and their customer service team advice was that "check your mailbox" and then when I said clearly that wasn't it - "it hadn't shipped yet possibly". So I asked for a refund and they said we will just reship it - after 10 emails with a customer service agent that is either very poorly trained AI or a 3rd world outsourced agent that doesn't really speak english very well, they "shipped" another package that got "delivered" to my residence again but once again no one could find it. Even though I gave them the correct address nearly 8 times, they still put the wrong address on the label and it was sent to an incorrect home which then the USPS returned to sender. So It is now January, I have had 4 requests for a refund ignored, two packages that don't exist, and I can't get a real person to actually help me with my situation as they only communicate through zendesk email support which is notoriously slow and ineffective. DO NOT RECOMMEND - and I got the "premium" US to US version! I can't even imagine what it would be like for international coming from their labs in India