Sent 275$ for my regular meds but they kept but got no confirmation. I reached out to them 4 times and they offered a verbatim canned response every time. Finally they told me that I had sent to wrong btc address. My Bitcoin wallet has this address programmed in under their btc tag so it was clear that that they had changed the address which happens frequently for them to avoid detection. I went to my blockchain experts with screenshots etc and they all told me that even if I put in a later addresses they can easily pick up the payment from blockchain but no matter how many times I sent the info they sent the same canned message without reading mine. It's too bad. This organization has been pretty reliable but they lost a valuable customer and I lost a decent supplier. If they would just take the time, it could have been avoided.