Extremely disappointed with my order of Waklert and Extra Strength ArmodaXL as it had no effect whatsoever. It seemed like I had received a bad batch of pills and wasted a significant amount of money. Contacted customer support and 'Daniel Santos' was responsive initially with my concerns. After repeated requests to either have my order re-shipped or a full refund processed there was an offer to reship half the amount of pills ordered, which is absolutely ridiculous. It has been incredibly frustrating as there hasn't been a response after the decline of their offer, which has been over 5 days. They don't honor their refund and reshipment policy as stated on their website. Additionally their standard response of 'Most of our deliveries go smoothly, but if there’s a problem with a product, our refund policy assures that buyers are satisfied with the product they ordered, or always get their money back.' is of no value.