Absolutely shocked and appalled with the level of customer service. After numerous email attempts to follow up since 8 April, there has been no response to my complaint. It is extremely unprofessional and has been a nightmare of an experience. After placing an order that totalled to $838 USD plus BTC transaction fees, I have received a bad batch of pills which have had no effect whatsoever. This is the definition of a total scam! Forget about buying with confidence and honouring any of their policies. Bold statements on their website stating that our buyers are 100% satisfied with the products they have ordered, or they always get their money back. They will ignore and evade you when there is an issue with quality control. They will not dismiss your complaint and string you along until they stop responding to your emails, which is an amazing customer service experience. I can assure you that 100% satisfaction guarantee means nothing. Buyers beware and be very cautious when dealing with this company.