14 days - no tracking number, generic replies with templates and no updates. After 5 days from the order confirmation I received: Thank you for placing your order. We have received your payment and your package has been shipped. You will receive your tracking number shortly (usually within 1-2 days, but it may take longer). After my second request for the tracking number they replied: Thank you for your request. We're investigating the issue and I will get back to you asap. No action is required on your part at this time and I apologize for the delay. After my 3rd request the response was: We sincerely apologize for the delay in providing the tracking number. We had some issues at our European warehouse, but everything has now been resolved, and you will receive the tracking number within 2 days. 4th day has almost passed and I have 0 information about my order. I was a loyal customer, but this is just frustrating. You have to pay double when ordering in EU, and yet after 14(!!!) days after they got your money you end up with nothing. I am not sure what is going on with ModafinilXL, but I’d recommend to search for another vendors, it looks really bad.