Order has been stalled as 'Processing' since 20 days ago. After asking support, they acknowledged issues with their EU warehouse, offered a credit which I accepted and promised to have the order moving in 48 hours. After 3 days with no activity, I contacted them again. Once again they promised the order would get moving in 24 hours. That was 3 days ago now. The order remains unchanged and I'm just getting silence since then. I am just asking them to let me sincerely know if the order can be processed or not. More than a refund, I'd just like to know what's happening to go somewhere else if necessary. I offered to accept a partial order. No replies to that. Another 2 orders I made in the past 1.5 years were processed with no issues at all, so something might have changed. Worst of all, I'm starting a big project which I was counting on my order for.