Ordered, support says package has shipped and will send a tracking number soon. Been 3 days and still no tracking for a US to US shipment. They maybe reply every 24-36 hours. This isn't rocket science. I ordered with BTC to make everything as smooth as it could be. On the website it says 3-4 days delivery, been more than 72 hours and still don't have a tracking number. If the order has actually been shipped, getting a tracking number is trivial. If you can't adhere to what customers expect based on the information you provide..., change the wording on the website. Will update if they get on it and do what they advertise.