They used to be great. Placed numerous issues for years no problem. US domestic for 90% of the orders. Shipping isn't 3-4 business days as advertised more like 10 but whatever, not my first rodeo, I know how this goes. Referred several of my friends to them as well. I don't know if it's new management, complacency or what, but this year something changed big time. Placed an order in May 2024 which took a month to get (US domestic). The address I provided (and had used several times prior) was different than what was on the package label and I had to hunt it down through USPS. Hunt it down as in, went to the post office asking why my package was marked as delivered when my mailbox was empty. Clerk saw that it was indeed delivered but to an address on the same street 15 minutes away. Spent the next day coordinating with USPS to arrange pick up after they retrieved it. Huge waste of time and effort. Contacted Modafinilxl letting them know what happened and that I was quite upset. Modafinilxl customer support insisted I was wrong and that it was the correct address on the label. The tone was quite argumentative, snarky and unprofessional, as if it was MY fault that they put the wrong address on the label THEY generated. How do you mess that up? I had been using the same address for months! Should have known then. Must be out of my mind because on a whim I placed an order on the 15th of November. Of course, payment was confirmed immediately via btc. Made sure that funds cleared immediately on my end, as usual. Tracking number not provided still and it is the 21st. E-mail sent asking for the tracking number unanswered. Doubt I will get anything. I make sure my end of the business is quick and smooth and it is not reciprocated AT ALL. Dubious company now, after this order arrives (if it ever does) I will not be using Modafinilxl or any of their affiliate services. I am totally OK with waiting longer but lack of communication, transparency and unprofessionalism is a huge turn off.