After leaving my previous review, the company swiftly responded, apologizing for the issue and claiming my order had been reshipped free of charge. They also promised to provide a new tracking number. However, it’s been a week since that response, and I have yet to receive any tracking information. I appreciate the quick acknowledgment of my concerns, but without a tracking number to confirm the reshipment, I’m left questioning whether anything has actually been done. At this point, I feel like I’m just being strung along. Words without action don’t resolve the problem, and the lack of follow-through only adds to my frustration. I hope they can deliver on their promise soon.