I have been a customer of ModafinilXL for seven years, but I am extremely disappointed with the lack of response and what appears to be dishonest business practices. On April 13, 2025, I placed a US-to-US order and paid extra for expedited domestic shipping. Your website clearly states that these orders are shipped via USPS Priority with a 1–2 business day delivery window. After payment, I was informed that my package had shipped and that I would receive a tracking number shortly. It has now been 15 days, and I still have not received a clear answer on when my product will arrive. The tracking number you finally provided only shows "Shipping Label Created, USPS Awaiting Item," which means USPS has not received the package. While I did receive a $150 credit for a future purchase, that is of no value to me if I do not receive my original order. This is not the first time ModafinilXL has failed to meet its shipping commitments. Unfortunately, my recent experiences have led me to believe the company no longer operates with the integrity it once did. I am concerned that customers can no longer trust the shipping claims made on your website, and I feel compelled to warn others that they may not receive their packages as promised. After years of loyalty, I am extremely disappointed and frustrated by how I have been treated. I hope you will address these issues and return to the level of service that originally earned my trust