Absolutely livid, if I could give less that a star I would! After ordering a few items before, once been let down by delivery , thought ok happens, didn’t get the item I ordered waited over a month after date they’ve given, was going to gift to a friend on her birthday. So couple of years after o decide to make a big order several items, get my first package dumped by the delivery company outside my flat where it could have been stolen, complained to them, I seem to have spoken to a brick wall. I then don’t get my second and third parcel, then they show up out of the blue, whilst one still showing undelivered on my tracking, anyway quality was very poor, the reason I orderd a few of the dress is because I have orders a single one before and like it, but when I orderd a few quality went down the drain, so I decided to return the packages following their instructions, and I only get a fraction of my refund. I was told that I needed to allow 60 days for packages to reach them, which didn’t make sense at all, how can you refund money of the same package but not the rest??? Here were are 4 months later double the time I have been told to wait and I am still chasing them, they hold over £400 of my money. They have the worst customer service, your are unable to speak to a manger (which is the customers right in any company) , always getting the same generic answers and emails… PLEASE IF YOU VALUE YOUR HARD EARNED MONEY STAY AWAY! Don not buy from them.