"There are 2 things that are bothering me:
1. It doesn't pair on my phone. This is a Samsung galaxy s7. I have to pair it with my partners phone who is not home every day...
2. Last night I used it around 7 pm for an hour and now it is 7.30 pm the next day and it says I have to wait another 3 hours and 40 minutes to use it again. This means I can't use it today. Why does it do this? This means that I can't use th3 device every day as advised.
Can this be resolved?"
Sorry to hear you've been having these issues. The app should work with your model of phone so we'll email you from our team account and walk you through a few troubleshooting steps.
The headset is restricted to one hour's use per day but it should reset after 16 hours to allow flexibility in your day. If you're getting locked out unnecessarily, we'll also send you instructions on how to fix this.