Everything went wrong! I ordered 4 bathing suits. If you bought 3 you got the 4th for free. Yeah right. They charged me for 4. The suits came in a timely fashion. There was something about each one that I just didn't like so I sent them back immediately. As others have said you can not talk to them. If you chat they want to give you store credit. I wanted my money back. After 8 weeks they said they would refund my money less the shipping label cost. With what I paid and what they gave me back, that shipping label cost $47.97! For 4 bathing suits????? 4 bowling balls would have shipped for less than that! They have good looking clothes but you will get "screwed". Don't be tempted!!!