When I purchased my desk, I didn't know MojoDesk was a new company. The website was very professional, the customer service was fantastic; the only thing I didn't like was the initial setup (and it's been years, so I can't remember why); something about the holes. Once I had it set up, it worked exactly as expected. I wanted something sturdy, something that could carry the weight of what I was about to put onto it and MojoDesk has not failed me once. I have several laptops, a desktop, 2 huge widescreen monitors; and the desk handles all of it; no problem. I went into my office about 2 years ago (pre-covid), and I saw that my company had purchased a bunch of lifting desks and they were happy with them but when I looked at the desks; I simply didn't see the same quality that I have from my MojoDesk; they felt flimsy whereas my MojoDesk feels sturdy. I'm still quite satisfied with my purchase. I have since ordered another MojoDesk for my wife. I set hers up too. When I set hers up, I had no complaints. Her setup was much easier than I remember mine being and I'm extremely jealous of her control unit and the responsiveness of her desk (in comparison to mine). Her control unit is quick; it responds to her touch immediately whereas mine I have to hold the button for a few seconds before it realizes I'm trying to do something (and as a result, it doesn't stop quite like hers does either) and hers has a USB charge port on the side (and mine does not and I'm quite jealous of her control unit).