Dwayne Parker
Where to start, first I ordered the desk, a large 72" x 72" L-Shaped desk with Grey Carbon wrap. It took 10 days for them to ship my order, only after me asking what the status was did I find out about the delay, which was longer than the standard 3 days they mention in all emails received as well as the order confirmation screen. During construction I noticed the right side corner that meets the left side corner was damaged, it wasn't shipping damage it was obvious the CNC process/wrap process was defective bad and ultimately wasn't well inspected. They promptly replaced the piece with an issue, but with a piece that did not match, the new piece had a sharper corner on the edges than the other, and the same area was still damaged but not nearly as bad as the original was. The final solution was to send me a complete new set of matching tops, this was acceptable. I'm however disappointed with the quality or lack of quality of their wrap process, the adhesive is still plastered underneath and is tinted yellow it's not readily visible but it looks like someone has sneezed all over it and just let it dry, not sure it's worth the price honestly getting a less than 1-inch thick piece of MDF/partical board with a wrap on it. The screws they included to mount the controller for up/down motion were also too long, luckily I had the foresight to attempt to mount this to the underside of a top that is no longer being used before mounting it on my final desk, as it damaged the wrap where the screws poked through. I wouldn't buy the table tops if you're planning on buying a desk from them, source those though someone who knows what they're doing. The base is great and feels extremely sturdy. Throughout my entire ordeal no mention of what I should do with 3 72" table tops that are not correct and that I'll now have to pay to dispose of, at no point was this escalated to a point that someone called me without me having to initiate that request. After 6+ weeks of back and forth, my desk and office are finally getting put back together. I've learned my lesson and personally won't be doing business with this company again if I can help it. I've attached photos of every issue I mentioned above, I wish they would have handled my issue a little more seriously or with a little more care. I'm flabbergasted they would have included screws to mount something that caused damage to the tabletop the way it did.
1 year ago
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MojoDesk has a 4.7 average rating from 258 reviews

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