Holly Orme
Molly maid completed an estimation of 7 hours, given when the clean was booked 2 rooms were in unavailable as they were being decorated we decided that a 5 hour deep clean, totaling 10 hours as there was 2 cleaners would be enough, at no stage was this queried or the cleaners advise they were pushed for time, as they actually left 15 mins early. Simply tasks like dusting, bins emptied, shower heads were missed. Our house was left in a very unclean state, as well as our blind was broken. Please see the images attached of our experience. When I called Elaine the day after she advised there was no time before Christmas (a week away) for the cleaners to return. Then the following Monday, We we're offered an additional 2 hours recleaning, although given it took 5 days to resolve the blind being broken we decided the reclean would be too risky against further damage being made and not dealt with in the best way. After spending £300 I don’t feel like I got what I was promised.
5 months ago
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MOLLY MAID UK has a 4.28 average rating from 1,339 reviews

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