Anonymous
No Contract, No bill, No work done, Rude manager and Useless support As many other people have mentioned it, this company is really bad. I booked a cleaning as I left my flat and I asked for it to be fully cleaned. I could not be present, but the landlord took pictures showing that next to no cleaning had been done. I tried calling the manager, but when I explained she hung up on me and then I couldn't ever reach out to her. They did not provide a contract or a description of what would be done so now it's their word against mine. The support said they talked with the manager and she claimed that I requested only 1 hour which is not true and because she is apparently the owner of the business the support team will not do anything against her. I payed £50 upfront but the manager claimed that since they did what they had to do in one hour they did not have to be in contact with me anymore and so they refused any of my attemp to contact them. Worst company I have been in contact with. To avoid absolutely.
2 years ago
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MOLLY MAID UK has a 4.2 average rating from 1,383 reviews

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