The deep clean that we paid £234 for is far too expensive. The cleaners were here for 3 hours and we had to get them to come back. The term "Deep clean" doesn't make sense as the operation is time related. An ordinary clean at £85 would have taken nearly just as long. After the "Deep clean" the next visit was scheduled for 5th January. On 30th December I rang to enquire just what the ordinary clean comprised as it was not clear from the paperwork. I was told someone would ring back on the 30th. Nobody rang until the 4th January and said they would be coming on the 5th after 1pm. Nobody arrived. So I rang them at 3.30pm and they said they were so busy. I then immediately cancelled that visit and any further visits. Very annoying, especially as I can get a local cleaner for £9/hr.