We had 3x Molly Maid cleans. The first seemed fine however I didn't check the whole house in detail & some rooms I don't use every day. The second clean I was at home for. Where I watched them do the bare minimum They wiped around. I am aware I've recently moved into the property but on the surfaces & floors that have no obstructions I expected them to actually clean the whole areas. Lift up my rugs to hoover/mop everywhere. Move the odd ornament to dust. So when it came to clean no.3 I decided to look at the house throughout afterwards. My kitchen sink had been 1/2 cleaned. Windowsills we're still dusty, my lounge rug was still full of "bits" & the ensuite hadn't been touched. I was just extremely let down. This along with the cleaners knocking on my door the day before my normal scheduled clean to see if they could "pop" in as they had some spare time I'm just not happy about. Had I not been Iin Would they have come in as they had a key? I believe so. Anything personal could have been on view & this made me feel very uncomfortable. I've taken Pics & videos to show the poor quality of the work & have no issue sending these on if needs be.
4 years ago
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MOLLY MAID UK has a 4.27 average rating from 1,340 reviews

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