While the ladies who the actual cleaning are good and work hard, i am not happy with the mis-information i was given by the office. I booked a service of 68 pounds per job and was told the ladies would stay until the job was finished. However, this is not the case they only stay 1 hour 15 or 20 minutes so if i had planned some jobs there is not enough time for them to do them. Also i booked a slot for Monday mornings around 10:30 only to find out which i was not to told is if older customers already have that slot the ladies can come up to any time of 2pm? I had said i on taking on molly maids i preferred morning slots. You are not given all the information you actually need to make a proper informed decision and while it is not the cleaners fault i would expect a better service from the office!
4 years ago
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MOLLY MAID UK has a 4.27 average rating from 1,341 reviews

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