Anonymous
I am not impressed by the standard especially given the high rate. They did an initial clean and didn't do our bi-folding doors even though I had asked for them to be included when they were putting the quote together. Which is a big thing to miss out. We had on our form that AM was our preferred time slot and they didn't come until 2:30pm without letting us know. I sent 2 messages to find out where they were as we needed to go out. Then this week three turned up and took 45 mins. However in the bathroom they didn't clean the shower at all, they had emptied the water or clothes which they had used to clean the floor in the sink and then didn't cleaned the plug hole afterwards. The plug hole was full of dirt which was worse than before they came which isn't what you would expect. In general it seems like a rushed job. I complained and without question said they would send the cleaners back to finish off. But it is just hassle which you don't need.
2 years ago
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MOLLY MAID UK has a 4.27 average rating from 1,341 reviews

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