Charlotte
Molly maid have been ok. I’m pregnant, working full time with a young child. My house is clean anyway and I had hoped that it would be cleaned to a gold standard.. it’s acceptable but not as good as I could do myself which is a bit disappointing because I thought being pros it would be amazing. They charge a lot for what they are offering and I do feel like they overlook a fair bit. On my initial clean I had to ask them to clean the shower, banisters and steps. They didn’t dust skirting or architrave and left cobwebs in the kitchen. It cost £100 and they were with us 2 1/2 hours. They expected beds to be stripped before changing them, not really worth paying for someone to change beds if you have to do half the job yourself- I wasn’t told this at the time we agreed on the work. They whizz round very quickly and do the floors and not a lot else. Last time they came I wasn’t there to supervise and they didn’t clean the shower or bathroom floor.. i went with them because of their reputation and because they are vetted but I am exploring alternatives. They are ok to do the minimum jobs but don’t expect too much- you don’t always get what you pay for. I was very impressed with the consultant who came to the house but sadly the service hasn’t been what we hoped. I don’t want to make a fuss so I haven’t complained but I wanted to review honestly so that others know what they can expect.
2 years ago
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MOLLY MAID UK has a 4.27 average rating from 1,341 reviews

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