Omg, these folks went above and beyond to create custom, wool filled replacement inserts and covers for my cats’ tents. They were super accommodating as I wanted to use my own organic fleece cotton for the outer cover. They created one “test” insert, so that I could make sure about fit, and whether kitties would like the cozier and fluffier insert. (Kitties are so finicky!) And they even took the initiative to phone both me and the fabric company to inquire as to possible shrinkage and pre-washing! Wow! Well, the “test” insert was a hit! The only adjustment was to reduce the fill just a bit. Kitties are now taking turns enjoying the “test” insert while the remaining ones are being sewn. Happy cats and cat parents! One last mention: I so appreciate the responsiveness and patience from Molly Mutt while we figured out the best size, fill, etc. And it was great to get regular updates via email as to the status of my order. What more could you ask for? Heartfelt thanks! Emily and kitties, Lucy, Desi, Reggie, Jersey and Middy