Javed
Momentum is useless. Be prepared once your will have car issue to receive letter with rejection and reason will be “wear and tear”, no matter what will be wrong with ur car!!!!! Turbo in my car which I bought last year and unfortunately had “warranty” with Momentum (was serviced just in jaguar and all service is up to date!) needed new turbo. Garage is telling someting else and Momentum someting else. Them “wear and tear” scam is very famous! Now I know why. I believe that each part of the car is subject to 'wear and tear' and this would mean they have a 'get out clause' to revoke any claim of their choosing. The garage in which conducted the work were also shocked at their decision to not cover the claim. How it’s possible car which had MOT last month and was serviced in jaguar could be “my fault” !??!? They refused cover cost of repair which is almost £2000!!!!!!!!!! They’ve made them decision in 1min just after they saw pictures from my mechanic !!!! And they haven’t replay by email, they told them decision on the phone! Telling me later in them “letter” mechanic told them it’s oil leak and they won’t cover cost of repair as it’s “wear and tear” problem. I don’t need to say all this decision was made in 1min. I was calling them to ask for email they’ve got from my mechanic. First, they couldn’t find. Second, when they found (wooow!) they phone to my mechanic in just 1 min to tell them, they won’t cover because it’s “wear and tear” problem (them very famous phrase, u can google it!) Unbelievable! I got this “warranty” together with my car dealer, but if I have to choose I would never ever choose ur company for any warranty as it’s useless. I contacted you on 21st January and haven’t got any response. After many calls and waiting hours to someone pick up the phone I found out they refused cover cost of repair. I reported your company to Trading Standards and waiting for them response. Please, don’t replay with stupid: email us Bla Bla blaaaa as u never replay to email and you lying! I have all documentation and proofs.
1 year ago
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momentum warranties has a 2.2 average rating from 51 reviews

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