My clients loved these! I was thrilled with the quality of the robes and the monogramming. I ordered 2 charcoal robes with red monograms for first names. My new homeowners (I'm a Realtor) have a spa and these seemed ideal for them. They are! Turns out they didn't have robes and they will use them a lot. They feel great. No idea how they wash since they're a gift. They were packaged inside a nice black 'cloth' envelope. Would have been even better if each robe was packaged in it's own envelope - in case these weren't being given to people who knew each other. 5 stars for everything else! I'll order again!