“Classic bait and switch. Ordered overrun. Received shipping confirmation - and then got notice that my item was no longer available but I could accept a substitute that was NOTHING like the original offer. Thanks but no thanks.”
“We first saw these at a hotel we stayed in ! We tried to by from them but they didn’t have extra on hand so I looked at the tag in them & found where they were from! This is our second set since we wear them all the time! We love the material ! Glad you sell to individuals!”
“Love this robe. It is cozy, soft, warm, and high quality. My only note would be for the larger sizes to make the belt just a bit longer. The robe fits great. The belt is a bit short for the larger size.”
“Just a wonderful resort on Monterey Bay. Excellent, kind attentive staff. Large well appointed rooms. We could not believe our new "go to." If your looking for the right place to stay on the Monterey Peninsula, this is it!”
“I experienced these sheets while staying at a resort. I was so impressed with them that I ordered a set as soon as I got home. They are marvelous. I have never felt anything softer. I am actually sleeping longer at night, and I know it is because of these sheets.”
“The robe was not what I expected. It was a cozy sweatshirt material and came in a nice Velcro travel bag, but didn't have the "weight" that I was looking for in a robe. I returned it. Response time was quick and helpful, just not the product for me.”
“Excellent company with a wide range of items for sale. Items ordered were priced very competetively and the ordering and delivery process was seamless. Items arrived faster than expected. Certainly recommend the company.”
“I highly recommend Monarch Cypress. I purchased a robe for my daughter and she loves it. It’s soft, warm and beautifully made. The customer service is exceptional. They are very responsive and go above and beyond to help.”
“Monarch Cypress is very accommodating and easy to do business with. This was my first experience with this company. I ordered a robe for my daughter for Christmas and it wasn’t exactly what she wanted. I had no problem returning original robe and reordering another. She absolutely loves her new robe! The people at Monarch Cypress were so nice!”
“Although I like the quality of the monarch robe, I ordered , I very much dislike that it is one size fits all. I drown in it. I’m now faced with having to take it to a dry cleaner to get the sleeves taken in and have it altered closer to my size. I am 5’ 5 1/2”, 130 pounds as a reference.. I cannot return it either because I had it embroidered with my initials. I am disappointed with my purchase for these reasons.”
