“I was just sent an email to review my Order 10032409 confirmed on September 7. It is September 28, and I have not received my robe. I also have not even received a shipping number to track my order. So that is the reason for the poor review. I am hoping to receive my robe and will update my review at that time.”
“The robe is delicious. I requested my initials be monogrammed in navy blue and they were done in gray, even though the order paperwork received with the robe clearly stated navy blue. Disappointed that I opted for a non-returnable monogram.”
“The material is very good quality, and the fit is excellent. It feels comfortable against the body, especially after getting out of the shower. The fabric is soft and wraps comfortably around you. Very pleased with it and definitely recommend it.”
“I had a good experience with this robe for years and decided to look up the company. I am very satisfied with the price, quality and delivery of the bath robe. The only thing lacking is the internal string ties which were very helpful.
Marcia Flagg”
“I would have given this a 5 star review but due to sizing and personalization I can't. Everything else about the robe is amazing. Everything which was stated was true. From the feel to the fabric to the style.
I ordered the appointed size per the measurements and the robe is too small and the personalization came in two different colors when I asked for one.
Due to the personalization I cannot return it. I can the to lose weight for the rob to fit properly yet this wasn't the point of ordering it. I so excited as I had finally found a robe which was simplistic yet stylish only to be let down by being too small.
Double check your measurements and order a size up to err on the side of caution.”
“I LOVE this robe and am so pleased with my purchse. It has a soft, luxurious feel — yet has a solid weight to it. The quality is great! It's just what I've been looking for and what a great value for the price. I'm so glad I stumbled across this brand. I'm a new loyal customer!”
“Received the beautiful spa robe in white with teri cloth lining. Ordered the small but it was way too big and they didn’t have extra small so I had to return it. I felt bad because I really loved the quality of the robe.”
“Customer Service is phenomenal!
They researched which robe I had at a particular hotel and got back to me quickly with that information so I could order the robes. The robes arrived within days, and are simply superb.”
“Fast shipping, amazing quality robe. I discovered them staying at a hotel in Austin. This robe is everything. If you’re thinking about it, just get it!”
“I bought this as a gift for my sister and she loved it. She said that it is very comfortable and absorbent. I just want to mention that if you are to personalize the robe, then it will take about a month to be delivered.”
