My employer sent me 1.4k GBP last month - never received on my side (the employer proved that they had made the payment). No updates from Monese over since, I have been emailing, calling, chasing daily.
Someone was supposed to call me back, that obviously never happened. Nobody knows anything and nobody has attempted to resolve the situation.
Absolutely dreadful situation, it used to work properly, but something went horribly wrong and my money is gone.
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