Poor customer service and withdrawal problems. I have been experiencing delays in responses from customer service, with it taking more than three days to receive a reply. I have been emailing an agent for two weeks now, trying to explain a problem with withdrawing my profits. Unfortunately, the agent seems unable to understand or assist me in resolving the issue. I am currently unable to withdraw my funds and there is no other means of communication available besides email. When attempting to contact them via WhatsApp, they simply redirect you to email your issue. It is disappointing that such a great trading experience with TradingView has been marred by this issue. I had intended to deposit more funds, but this problem has made me reconsider. I do not recommend their services. I kindly request that you direct any concerns regarding a refund to the chargeback organization listed under my name. This will help expedite the process and ensure a prompt resolution.