I have just been told my agreement has been terminated. When I was told it would be put on hold till the end of the month when I can pay. From the start of having this agreement I have nothing but trouble. Phone not being answered when they did phone me as I answered the phone was hung up. Just shocking they say there to help when covid hit emailed asking for a payment holiday. To eventually being told I had arrears because somebody didn't bother to read the emails and respond back. Half of the rears are the holiday payments away so really should only have half of what they are asking for. I wouldn't use them as far as I could throw them.