Diabolical company. Gave me the complete incorrect information on my Tariff, told me they were signing me up for a 5 year fixed Tariff. Find out 2 years & 4 months later they’ve put me on a 2 year product and I find out because my gas bills sky rocketed as I was switched to a variable rate, as I didn’t realise I needed to fix back in, due to misinformation from Money Expert. I have tried to raise the complaint with them & the team and have been fobbed off, they never investigated the issue and they are not replying to any calls/ emails. DO NOT USE THIS COMPANY. Terrible service and they give incorrect information. Be warned.
7 months ago
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